PHOENIX

  Shipping

• Safe and Reliable Delivery: We offer secure shipping methods with direct delivery to your doorstep.
• Tracked Shipments: Every order comes with a tracking code so you can monitor your package in real time.
• Fast Shipping: Estimated delivery time varies by destination, with express options available.

  Payment Methods

• Credit/Debit Cards: Visa, Mastercard, American Express.
• Prepaid Cards: We accept all major prepaid cards.
• Digital Wallets: Pay easily with PayPal, Google Pay, and Apple Pay.
• Pay in Installments with Klarna: Buy now and pay in 3 easy interest-free installments.

  Returns & Refunds

• Return Policy: You have up to 30 days to return the product if you are not satisfied.
• How to Return: Contact us at info@kiss.it to start the return process.
• Return Conditions: The item must be returned in its original condition with all accessories and packaging intact.

  Warranty

• Manufacturer’s Warranty: All our glasses are covered by a 2-year warranty against manufacturing defects.
• Post-Sale Assistance: Our customer support team is always available for any inquiries or issues.

Do you have more questions? Check out our complete FAQ for all the answers.

  Care and Maintenance

• Lens cleaning: To maintain optical quality, clean the lenses with mild soap and water. Avoid aggressive cleaners or alcohol. Gently dry with a soft microfiber cloth.
• Storage: Always store your sunglasses in their case when not in use to prevent scratches or accidental damage.
• Handling: Avoid placing the lenses face down on hard surfaces to prevent scratches. Use both hands to put on and remove your sunglasses to avoid frame deformation.

  Safety and Warnings

• Proper use: These sunglasses are designed to protect against sunlight under normal conditions. They are not suitable for direct sun viewing or exposure to artificial UV rays.
• Driving and visibility: Tinted lenses should not be used for night driving or in low-light conditions. If they impair peripheral vision, avoid using them while driving.
• Durability: These sunglasses are made for everyday use but are not designed to withstand high-impact situations or extreme mechanical stress.

  Certifications and Quality

• Branded in Italy: All KISS sunglasses undergo their final branding process in Italy, ensuring meticulous quality control and refined styling.
• Guaranteed Quality: Designed with durable materials and high-quality finishes for long-lasting comfort and performance.
• Safety Compliance: KISS sunglasses meet the latest safety and quality standards, including European Directive 89/686/CEE, EN1836:2007 standards, and the GPSR (General Product Safety Regulation).

  More Information

For more details on UV protection categories, download our official information leaflet: