Terms and conditions

1. Conditions of Sale

1.1 Purchase Procedure: to purchase, you simply have to follow the standard procedure, selecting the quantity, the preferred product options and confirming in the cart. A few seconds after the purchase you will receive a confirmation by email. NB: By placing the order in the expected phases, the customer declares to have read all the methods provided to him during the purchase procedure and to fully accept the conditions set out below.

1.2 Payment and Shipping: to make the payment, select the preferred method in the checkout procedure and send the order. Instant payments will be immediately confirmed and ready for shipping. Payments made by bank transfer will be considered concluded once they have been definitively credited to our account. If you have selected Cash on Delivery, all you have to do is wait for delivery and pay the deliveryman the amount of the order. Shipping will be carried out within 24 working hours of receiving payment.

2. Return or Replacement

KISS offers all its customers the right to withdraw from the purchase within 30 days , in compliance with current regulations. Any return involves sending the goods back to the sender and, once the integrity of the product has been checked - which must be returned in its original conditions - we will replace or refund the product (based on your choice). Read the entire return policy by clicking here .

3. Billing

Upon completion of the purchase, you will automatically receive the receipt in PDF format attached to the order confirmation email. Instead, for business orders that require an invoice, please fill in all the details of the billing address during the purchase procedure. The SDI Code and/or PEC are mandatory for electronic sending of the invoice via the Interchange System.
It is very useful if you also communicate to us via email the need to receive the purchase invoice, so that we can promptly review it and speed up its issuance. A communication via WhatsApp to the number +39 3273217739 is also fine.

4. Products - Features and Prices

All our products comply with European Directive 89/686/EEC according to the PR- EN 1836: 2005/A1:2007 standard, as well as fully regulated according to the recent GPSR standards. Inside the product sheets you can view the safety information and download it in pdf. Our company designs the most fashionable eyewear lines, whose components are then assembled, by hand, by our international partners. Finally, all models are branded in Italy . Beware of imitations.

Unless otherwise indicated, the prices of the products published by KISS.it are to be understood as inclusive of VAT. The prices of the products published from time to time cancel and replace the previous ones and are subject to their actual availability. KISS.it reserves the right to confirm or modify the prices of the products published on its website or in information brochures and advertising material. The technical and functional characteristics relating to the products published by KISS.it through its own promotional messages and information brochures are those communicated by the respective manufacturers. Although our operators can provide information on the characteristics of the products, the Customer is responsible for the choice of the products ordered.

5. Marking Policy

Once the order is placed in Cash on Delivery, the Customer assumes a binding commitment to conclude the transaction, paying the expected amount upon delivery. Last minute changes of mind are not permitted, once the order is confirmed on the site, it is immediately registered and is ready to be processed by the warehouse. Therefore the Customer CANNOT :

- Refuse delivery or do not pay the delivery person, sending the package back.
- Cancel the order when the shipment is already on its way.

You are obviously always protected by the Right of Return (point no. 2), but only AFTER having regularly received and paid for the order upon delivery. This is because the Cash on Delivery has a service cost that WE, the company, advance, paying it immediately to the shipping company that will deliver the order to you. Therefore, in addition to being completely incorrect, it is illegal to refuse to pay upon delivery, precisely because the Customer has a debt towards us relating to the cost of the Cash on Delivery, which we kindly advance. We warn you of this in advance, as there have been cases of pseudo-customers who have refused delivery, not paying for the order. Doing something like this is a total lack of respect towards our work which, above all, is entirely to your detriment. In fact, by failing to pay for the order to the delivery person, the customer is obliged to reimburse us for the Shipping + Cash on Delivery Cost (equal to €5) that we have paid to the shipping company, no later than 7 days from the date of the failed delivery. After this period, we will legally entrust our Debt Collection Agency with the task of recovering the credit we have against you. And you will be directly responsible to the agency for any further financial and bureaucratic burdens arising from your failure to comply with your obligation.

6. GDPR Privacy, Cookies & Copyright

Principles: Legislative Decree no. 196 of 30 June 2003 (Personal Data Protection Code) provides for the protection of persons and other subjects with respect to the processing of personal data. In accordance with the above-mentioned legislation (and subsequently adapted to the new GDPR Regulation which came into force in May 2018), the processing of personal data of users of this site will be based on principles of correctness, lawfulness and transparency and protection of the privacy and rights of each user. The entire Cookies Policy can be reached by clicking here .

"7Pixel Srl, in the person of its legal representative pro tempore, is appointed as the data controller of the User's data (email address) for the management of comment requests within the Trusted Program of the website www.trovaprezzi.it".

Cookies - Cookies are text elements that are inserted into the hard disk of a computer only after authorization. Cookies have the function of streamlining the analysis of web traffic or of signaling when a specific site is visited and allow web applications to send information to individual users. No user data is acquired by the site in this regard. Cookies are not used to transmit information of a personal nature, nor are persistent cookies of any kind used, or systems for tracking users.

COPYRIGHT, TRADEMARK AND CODING - The content, descriptions and photographs on this site are protected by Copyright. Any improper use - unless expressly authorized by our company - will be prosecuted according to the law. The KISS eyewear brand is an International Registered Trademark owned by us, protected by international copyright and intellectual property laws; any improper use will be prosecuted legally. The trademark is regularly registered in the GS1 system, to which the prefix GCP 805979622 has been assigned.

Below, also, all the official registrations of the KISS brand with the relevant bodies:
- EUIPO (Europe), registration number 017965533.
- UIBM (Italy), registration numbers 302016000033824, 302024000154614, 302024000158661.
- IPOUK (UK), registration number UK00917965533.

7. Right of Withdrawal

In accordance with the provisions of Legislative Decree no. 206 of 6 September 2005 (and subsequent amendments and additions), the Consumer Customer, if not satisfied with the products or the content of the services purchased from the Seller, may return the products or waive the right to the provision of services and obtain a refund of the price already paid in advance.

How to exercise: To this end, the Customer must contact the Seller within 30 days of delivery of the products or within 30 days of purchasing the services, by sending a communication via one of our contact channels, containing all the information necessary and useful for the correct processing of the return and refund procedure. This communication must necessarily contain all of the following: a. the Customer's express will to withdraw in whole or in part from the purchase contract; b. the number and copy of the document (invoice or email receipt) proving the purchase of the order for which the right of withdrawal is exercised; c. the description and codes of the Products for which the right of withdrawal is exercised. The refund, of the cost of the product/service only, will be made by the Seller within 30 days of receiving the communication.

8. Applicable law and competent court

This contract is governed by Italian law.
In the case of a consumer user, the Court of residence or domicile of the consumer will be competent, if located in Italy. For any other dispute, the Court of Naples will be competent.
The user can use the alternative extrajudicial procedure of the European Union accessible at the following link: https://ec.europa.eu/consumers/odr