Privacy Policy
1. Introduction
This Privacy Policy describes how personal data is collected and used on the website www.kiss.it by WonderStore. Protecting your privacy is important to us, and we treat your personal data with the utmost respect, in compliance with the Italian and European legislation (EU Regulation 2016/679 - GDPR).
This policy applies only to the kiss.it website and not to other sites linked through links. We encourage you to read this Privacy Policy carefully before providing any personal information or filling out forms on our website.
2. Data Collected
We collect the following types of data:
- Data provided voluntarily by the user: contact information (name, email address, phone number), credentials, payment data, personal preferences.
- Payment data: Payment details (such as credit card number, PayPal account) are processed directly by our payment service providers (e.g., PayPal, Stripe) and are not stored on www.kiss.it.
- Navigation data: technical data collected automatically, such as IP address, browser used, device, and pages visited.
- Data through social media: if you choose to register or log in through social media, we collect information associated with your account.
3. Purposes of Data Processing
The collected data is used for:
- Processing orders and shipping products.
- Providing customer support.
- Sending promotional communications, offers, newsletters, only with the user's explicit consent.
- Improving our services by collecting anonymous data for statistical analysis.
4. Processing Methods
The data processing is carried out electronically and automatically, with the goal of ensuring the security and protection of the information. Data is stored for as long as necessary to fulfill the requested services, and no longer than 10 years.
5. Legal Basis for Processing
The processing of personal data is based on the following legal conditions:
- Explicit consent of the user: For marketing purposes such as sending newsletters, promotional offers, or advertising communications, including the possibility of sending messages via WhatsApp. During checkout, the user can provide their phone number for promotional purposes.
- Execution of a contract: To process orders and manage the user profile.
- Legal obligation: To issue invoices and comply with fiscal laws and consumer protection.
6. Data Sharing
Your data may be shared with:
- External service providers (such as couriers, payment service providers).
- Third parties for marketing purposes, if you have given your consent.
7. Cookies
The site uses cookies to enhance the user experience, personalize content, and analyze traffic. Cookies are small text files that store information about users' preferences and how they browse the site. They are used to personalize content and ads, provide social media features, and analyze site traffic.
Types of Cookies used:
- Technical cookies: Essential for the proper functioning of the site (e.g., storing the cart).
- Profiling cookies: Used to collect information on users' preferences and habits in order to show personalized content and ads.
- Third-party cookies: Used by social media (Facebook, Instagram, TikTok) and analytical tools (Google Analytics).
The user can manage cookie preferences through their browser settings or via the consent banner that appears when visiting the site for the first time.
8. Data Security
We have implemented technical and organizational measures to ensure the security of your personal data against unauthorized access, alterations, and accidental disclosures.
9. User Rights
Under the GDPR, the user has the following rights:
- Access their personal data.
- Correct or delete their data.
- Object to the processing of their data.
- Withdraw consent at any time.
- File a complaint with the data protection authority.
To exercise these rights, you can contact us at info@kiss.it.
10. Personal Data Deletion Policy
Users can delete their personal data at any time by accessing their user profile on the site. Follow these steps to request deletion:
- Log in to your user profile.
- In the left menu, click on "Manage personal data".
- On this page, you can request the deletion of specific or all your data.
11. Changes to the Privacy Policy
WonderStore reserves the right to update this Privacy Policy to align with new regulations or changes in services. Any changes will be published on this page, and if necessary, we will inform you via a notice on the homepage or by email.